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Techsupport Associate

3 - 8 YearsDelhi

Posted: 30 days ago

Job Description

Techsupport-delhi-0-15 days Notice only

The Technical Support Associate supports the work activities of the Network Administrator, maintaining a user environment consisting of laptop and desktop computers running the standard suite of business applications. This position requires strong work experience and the ability to work independently in each of the following functions:

Configure computer hardware and software, as well as troubleshoot related problems
Manage administrative tasks, such as initiating hardware repairs, manage hardware inventory, vendor coordination, etc
Assisting with organizational efforts and asset management
IT team projects as assigned.

Salary: Not Disclosed by Recruiter
Industry: Recruitment / Staffing
Functional Area: IT Hardware, Technical Support, Telecom Engineering
Role Category: Technical Support
Role: Customer Support Engineer/Technician
Employment Type: Permanent Job, Full Time
Keyskills:

Desired Candidate Profile

Qualifications:

Full time B.Tech/BE preferably in computers/IT , BCA, MCA
Strong oral and written communication skills
Professional appearance and demeanor, with ability to exercise good judgment and discretion
Knowledge and experience with PC desktop support functions relative to laptop and desktop computers.
A+ certification or Microsoft Certified Systems Administrator
Prior work experience as a Technical Support Associate preferred.
Engineer with good academic background along with MCP/MCSA preferred
Technical Support tools: Norton Ghost, VNC, VPN, etc.
Ability to work methodically and analytically in a quantitative problem-solving
Experience with Microsoft Active Directory, Wireless Networking (client side), Cisco IP Telephony
Installation and configuration of business application software (i.e. MS Windows XP/Vista, MS Office, Outlook, Internet Explorer, etc.).
Experience in troubleshooting various forms of software problems (e.g. operating system and application programs)
2-3 years of experience working as Desktop support engineer .
Education:UG -B.Tech/B.E. - Any Specialization, Computers, Other Graduate
PG - MCA - Computers

Company Profile

Quess Corp Ltd (Magna Infotech)
Magna Infotech Pvt Ltd
View Contact Details+
Contact Details

Contact Company:Quess Corp Ltd (Magna Infotech)