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International Voice Process Associate

- 2 YearsBengaluru

Posted: 35 days ago

Job Description

SKILL SET REQUIRED:

Any graduate discipline with excellent

communication and technical skill.

Ready to work in rotational shift(cab will be provided both the way)

salary-best in industry+night shift allowances and performance incentives.

Job Description for Tech Support Role

Providing excellent customer service support to customers during every single interaction

Resolving technical issues (hardware and software) from incoming internal or external businesses and end user's contacts for HP product (Laptops,Desktops,Printer etc)

Assisting end users to avoid or reduce problem occurrences

Work in 24x7 environment, supporting customers worldwide(AMS, EMEA, APJ)

Engaging support as needed to ensure SLA demands are met .

Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement

Proactively assisting internal or external businesses and end users to avoid or reduce problem occurrence.

Providing direction and guidance to process improvements.

Articulating recommendations and explain resolutions to clients

Only Male candidates should apply

Required education:

Graduates

Freshers/Exp can apply

Required language:

Excellent communication


Salary: Not Disclosed by Recruiter
Industry: Recruitment / Staffing
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Employment Type: Permanent Job, Full Time
Keyskills:

Company Profile

Quess Corp Ltd (Magna Infotech)
Magna Infotech Pvt Ltd
View Contact Details+
Contact Details

Contact Company:Quess Corp Ltd (Magna Infotech)

Website:http://careers.magna.in