Professional- level communication skills, including ability to adjust communication to technical level of audience, and stay calm and focused in negative situations.
Strong knowledge of NVIDIA products, graphics, games, and potential issues.
Ability to quickly setup and troubleshoot PC's
Knowledge and experience with Windows Vista, Win7, Win 8 & Win 10, various games and graphical apps including video editing software
At least 2 years of consumer technical support experience with an emphasis on gaming and graphics.
Windows system troubleshooting PC hardware troubleshooting
Experience with HTPCs or other multimedia applications
Linux and/or Mac OS skills a strong plus
Outstanding follow up and organizational skills
Flexibility in terms of task, workloads and schedule are critical for this position.
Note: Need Immediate candidate or with NP max. 15 days.
Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Employment Type: Permanent Job, Full Time