Desktop Support Engineer, Desktop Management,Remote Support Engineer, (Male & Female both Candidates required)
Must have Skills : Microsoft Windows Desktop Management
Good to Have Skills : Customer Service Job Requirements : Comprehensive knowledge of desktop laptop PC hardware, maintaining other computer peripheral devices such as printers, End-User Devices PDAs, Smart Phones, Blackberry devices, etc Good knowledge on Windows 2000, WinXP, Windows Server
Experience in Providing technical Support by performing installation, repair, and preventative maintenance of personal computer and related software/hardware Knowledge of Antivirus Symantec, Norton, CA e-trust etc personal computer software Microsoft Office Suite 03-07 Knowledge of creating implementing software imaging through Symantec Ghost
Knowledge of Escalation procedures to appropriate individual based on established guidelines and procedures Create
Knowledge Base Articles / Technical Notes Conduct user training on various technical issues when needed.
Maintains all workstation hardware and software in accordance with companys standard guidelines to ensure optimum performance and consistently demonstrates a general knowledge of computer
Mail ID- firstname.lastname@example.org
Salary: INR 1,00,000 - 2,00,000 P.A.
Industry: IT-Hardware & Networking
Functional Area: IT Hardware, Technical Support, Telecom Engineering
Role Category: Technical Support
Role: Technical Support Manager
Employment Type: Permanent Job, Full Time